VPM and President Club Feedback Tool
Toastmasters Member Survey
Build a practical member feedback survey for meeting quality, education, evaluations, guest follow-up, club culture, and retention. Turn scores into a copyable ExCom action report.
Run a member pulse that leads to action
Use the builder below as a private planning aid for an ExCom conversation. It calculates simple theme scores and a copyable action report; it does not collect responses, identify members, or replace the club’s approved survey and record process.
Choose a decision
Decide what the club wants to learn or change before writing questions. A focused pulse produces an action; a giant questionnaire usually produces a spreadsheet nobody owns.
Ask observable questions
Use one idea per question and keep the 1–5 scale consistent. Ask about meetings, education, evaluations, belonging, and follow-up only when the club can act on the answer.
Protect the response context
Record a period and response count, but do not paste names, email addresses, private comments, or identifiable member stories into a shared summary without permission.
Find a pattern, not a verdict
Compare strong and low themes with attendance, guest follow-up, meeting notes, and officer observations. A score is a prompt for a conversation, not a diagnosis of a member or club.
Assign one next action
Turn the lowest useful theme into one owner, one date, and one check-in. Re-run a short pulse later to see whether the change helped.
Source boundary: use the current Toastmasters framework and your club’s approved privacy process for official quality reviews, consent, storage, and decisions. This page is an independent score-and-action worksheet.
Official Moments of Truth resourceSurvey questions and scores
Edit the questions, score each theme from 1 to 5, and keep the follow-up action visible.
Copyable survey report
[Club Name] Member Survey Summary Survey period: [Survey Period] Responses: 12 Average score: 4.0 / 5 Strong areas: 4 Needs action: 1 Question scores: Meeting quality | Score 4/5 | Meetings are well organized and start on time | Action: Review agenda flow with TMoD and officers Education | Score 3/5 | I have enough opportunities to give speeches | Action: Review speech schedule and open slots Membership | Score 4/5 | Guests and new members receive timely follow-up | Action: Confirm VPM follow-up routine Evaluation | Score 5/5 | Evaluations help me improve | Action: Share strong evaluator examples Club culture | Score 4/5 | The club feels welcoming and supportive | Action: Recognize welcoming behaviors Priority action list: Education: I have enough opportunities to give speeches - Review speech schedule and open slots Officer note: discuss trends in ExCom, assign owners, follow up with members, and compare results with attendance, guest conversion, Pathways progress, and Moments of Truth work.
Toastmasters Member Survey FAQ
Who should run a Toastmasters member survey?
The President, VPM, VPE, or ExCom can run a short survey when the club wants better feedback on meetings, education, guest follow-up, evaluations, and retention.
What should a Toastmasters club survey ask?
Ask about meeting quality, speaking opportunities, evaluations, guest and new member follow-up, club culture, officer communication, and what members want improved next.
How often should a club collect member feedback?
Many clubs benefit from a short pulse survey once or twice a year, plus deeper review when preparing Moments of Truth, Club Success Plan work, or officer transition.
Is this a replacement for Moments of Truth?
No. Use it as a lightweight member pulse and action tracker. Moments of Truth remains a broader Toastmasters club-quality framework.